Privacy Policy-United States
Neighbors
Last modified: November 8, 2022
INTRODUCTION
Neighbors Technology Inc and any of its affiliated entities (collectively “Neighbors,” “We,” “Us,” or “Our”) respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Policy (“Policy”) describes how we collect and use the personal information you provide to us on Our Website, https://neighbors.co/, and other sites. We may own or administer under this domain (collectively, the “Website”), how we use that information, including with whom we share it, and your choices regarding our use of that information. We also describe how you can contact us with questions and requests pertaining to your privacy. This Policy does not cover data obtained offline.
Please note that the products and services offered via the Website are intended for purchase only by users who reside in the United States. If you visit Our Website from outside the United States, please note that the United States has data protection laws that may not be consistent with those of other countries and that information collected about you in connection with your visit to our Websites will be processed in accordance with United States law. Your use of each Website is subject to our Terms and Conditions.
By using the Website, you agree to the collection and use of your personal information in accordance with this policy.
COLLECTION AND USE OF PERSONAL AND NON-PERSONAL INFORMATION
We collect personal and non-personal information from you to provide and improve our products and services. “Personal Information” means information that personally identifies you, such as your name, email address, shipping and billing address, phone number, and credit card number or other financial information used to pay or process payment. “Non-Personal Information” means information that relates to you but does not directly identify you such as type of technology or browser you are using to access our Website (mobile, desktop, tablet, etc.), or other information about you but that cannot readily be used to uniquely identify you.
We may collect the following personal information about you:
Contact Information such as your name, email address, and phone number
Unique Identifiers such as user name, account information, and password
Information provided to us through social media networks when you access our Website via said networks (this could include your name, profile picture, and other personal information, as well as non-personal information) or engage with us on social media.
We collect the following non-personal information about you:
Information about your computer or device, including IP address, time and date of visit, browser type and version, operating system, device make and model
The pages of our Website you visit, the time spent on our Website, referring and exit pages
Contact information of friends or other people you would like us to contact or connect with
Information provided to us through social media networks when you access our Website via said networks (this could include your “likes” and other online engagement activity, location, friends list, and other information depending on the social network)
Non-personal information that we ask for from you and that you provide to us in order to find products or services, make purchases, or improve our offerings.
We obtain personal and non-personal information in the following ways:
Directly from you, including via the Website, email, text, and other electronic messages between you and us, and information from any social media account you may use to connect with Us;
Indirectly from you, via automated means (such as our servers logging your IP address and related information, and information pulled from any connected social media accounts); and,
From third parties and through technologies like cookies and web beacons.
INFORMATION WE COLLECT BY AUTOMATED MEANS
When you visit our Website(s), view or click on our online advertisements (including our advertisements on third party Websites), or visit our social media pages, we also collect certain information about you, your device, your online activity, and your usage of the Website by automated means via third-party technologies such as cookies, web server logs and web beacons. For example, when you visit our Website, we may collect your IP address, your unique device identifier (or other device identifier) and/or geolocation data in order to offer you certain features or functionalities. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies, including cookies and web beacons. We also may use these technologies to collect information about your online activities over time and across third-party Websites or other online services (behavioral tracking). While the information we collect automatically may only be statistical data and may not include personal information, we may maintain it or associate it with personal information we collect in other ways or receive from third parties for any of the purposes expressed in this policy.
TECHNOLOGIES WE USE: COOKIES, WEB SERVER LOGS AND WEB BEACONS
Cookies are small text files that Websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of the Website.
In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
To control which web servers collect this information, we may place tags on our web pages, emails, advertisements, or content called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies. Web beacons are sometimes known as clear gifs, pixel tags, and single-pixel gifs and track engagement, visitor counts, and other statistics.
THIRD PARTY WEB ANALYTICS SERVICES
We may use third party web analytics services on this site, or our social network pages, such as Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site.
The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the Website. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. These providers of third-party web analytics services have their own terms and conditions and privacy policies. We do not control what any third party providers do with information they collect.
We also use the following cookies on the Website, though such cookies may or may not be active at any given time:
Google AdWords: https://policies.google.com/technologies/ads?hl=en-US
Facebook: https://www.facebook.com/policies/cookies
Next Door https://help.nextdoor.com/s/article/Personalized-Ads-and-Privacy-Controls?language=en_US
TikTok: https://www.tiktok.com/legal/privacy-policy-us?lang=en
The above may not be an exhaustive list of cookies/cookie providers. You can restrict and/or delete cookies through your web browser’s settings, however, disabling or removing cookies may impact the functionality or features of the Website.
TARGETED ADVERTISING
We also may contract with third-party advertising networks that collect information about you through the use of cookies, web server logs and web beacons on our Websites and emails; on third-party Websites and emails; and on our advertising placed on third-party Websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our Website and other Websites or on social media. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about advertising networks and to opt out of interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices. Depending on your permissions, we may receive your Personal Information from your Internet service and mobile device providers. Users of mobile devices who do not want to receive interest-based advertising may opt-out in several ways. Learn more about your choices for mobile devices by visiting http://www.aboutads.info/appchoices. Each operating system, (iOS for Apple phones, Android for Android devices, and Windows for Microsoft devices) provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You should view your device or system “Settings” to determine how you can opt out of use of your device ID for “cross-app” personalized advertising.
DO NOT TRACK REQUESTS
There is no industry standard approach to sending, processing, and addressing Do Not Track requests from browsers, and please note that our Website does not respond to these Do Not Track requests at this time. More information on “Do Not Track” requests is available here: https://allaboutdnt.com/
HOW WE USE AND SHARE INFORMATION
We use the information we obtain to provide you with the Website; our products and services; identify and communicate with you (including marketing and promotional communication) through various channels and mediums, including when you return to the Website; respond to your requests and inquiries; notify you about the Website our services, including your order or your account; service your purchase orders; and monitor, analyze, and improve the Website and our products and services. We also use the information to provide a personalized experience on the Website, and tailor ads displayed to you on our Website and elsewhere. We use information to operate, evaluate, and improve the Website and our business, and to comply with legal requirements, relevant industry standards, our policies, and enforcing this policy and our Terms of Service. We may use your personal information if we need to collect a debt from you, as well. If we use your information in other ways, we will provide notice to you at the time we collect that information.
We may disclose anonymized, pseudoanonymized, and/or aggregated information about our users or visitors to the Website, and information that does not directly and personally identify any individual.
We may disclose Personal Information that we collect or you provide as described in this Policy:
Within our Company and to our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. This includes for purposes of receiving and processing your financial information once or on a recurring or subscription basis for payment of goods or services.
To communicate with you. For example, we may send you text messages or other notifications about the services provided or the goods provided. We may also contact you with promotional offerings or other communications that may be of interest to you. If we send you marketing emails or texts about services that may interest you, each email or text will contain instructions permitting you to “opt-out” of receiving future email or text marketing communications.
For our everyday business operations such as auditing, administration of the services, forum management, fulfillment, and analytics. Your information may also be used to improve the content and/or functionality of the Services.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our business assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Us about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
To comply with certain laws and regulations. Our services may be subject to certain laws and regulations which may require us to process your Personal Information. For example, we process your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law.
To personalize your experience. For example, we may personalize the content and features you see when visiting our Services. In addition, we may personalize advertisements, marketing communications, and recommendations to make them more tailored to your interests.
To protect you, others, and our business, including, without limitation, using information for fraud prevention, for enforcement of our Terms of Service, to comply with the law, and to protect against security risks.
For any other purpose disclosed by us when you provide the information.
With your consent.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
If you do not wish to have your email address/contact information used by Us to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by clicking the “Unsubscribe” link in any email we send you. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Us as a result of a product purchase, warranty registration, product service experience or other transactions. Also, you may still receive certain operational emails regarding your account, orders, or other non-promotional materials.
California residents may have additional personal information rights and choices. Please know we do not sell your personal information.
TRANSFER OF PERSONAL INFORMATION TO OTHER JURISDICTIONS
This Website is intended for use in the United States of America, and your personal information may be transferred and proceed there as part of our normal business operations. Data protection laws vary from country to country, and may be different from the country from where you access the Website. By using our Website or services, you consent to the transfer and processing of personal information by Us, our related entities, and our third party service providers who perform services on our behalf based on our instructions.
ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your personal information by logging into the Website and visiting your account page. You may also send us an email at chris@neighbors.co to request access to, correct or delete any personal information that you have provided to us. We may not be able to delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If we cannot verify that the request for information, or to change or delete information, can from you and you are authorized to make such a request, we may not be able to comply with your request.
You may also contact us by mail at the address at the bottom of this Privacy Policy.
HOW WE PROTECT INFORMATION WE COLLECT
We build security into our system to help protect data from unauthorized access, disclosure, alteration, and destruction. We’re always looking for threats and take reasonable steps to respond to those threats, protecting the information users share with us. Of course, no method of Internet transmission or data storage can provide guaranteed protection to your information. If anything should ever happen to your information, we’ll let you know as soon as we can and try our best to make it right.
Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, or when you communicate with us and with others through the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account might have been compromised), or if you suspect someone else is using your account, please let us know immediately.
CHILDREN’S PRIVACY
This Website is not directed at anyone under the age of eighteen (or age of majority in your jurisdiction) and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal information from a minor visitor on the site, we will delete the information from our records. Any visitors to the site who are under 16 must have parental or guardian consent. You may request to review, change or delete your personal information or that of your minor child. To make such a request, please email chris@neighbors.co.
LINKS TO OTHER SITES
Our Website may provide links to other Websites for your convenience and information. These Websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked Websites. To the extent any linked Websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.
SOCIAL MEDIA USAGE
You may choose to enable or log in to our services via various online services, including social networking services like Facebook and Google. Our services also may enable you to access social networking services such as Facebook, Twitter, or Instagram (collectively, “Social Network”) directly or indirectly through our services.
When you link a Social Network account to Us or log into Our services using your Social Network account, We may collect relevant Personal Information necessary to enable Our services to access that Social Network and your information contained within that Social Network. We also may share your information with the operator of that Social Network to facilitate or enhance the services of that Social Network to you. A Social Network may provide Us with access to certain information that you have provided to them, and We will use, store, and disclose such information in accordance with this Policy. Additionally, a Social Network may collect Personal Information and information about your use of Our site or services automatically. The manner in which a Social Network collects, uses, stores, and discloses your information is governed by the policies of such third parties and We shall have no liability or responsibility for the privacy practices or other actions of any Social Network that may be enabled within our Services.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to make changes to this policy at any time, so please review it frequently. It is our policy to post any changes we make to our privacy policy on this page. Changes to this policy will take effect immediately unless otherwise noted. If we make material changes to how we treat your personal information, we will notify you by email to the email we have on file. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Your continued use of the Website after being notified of, or becoming aware of, a chance in this policy, is your affirmation that you have read and understood this policy, agree to it, and agree to be bound by it.
CONTACT INFORMATION
To ask questions or comment about this privacy policy and our privacy practices, please email chris@neighbors.co to be removed from our mailing list(s). You may also reach us by mail at:
Neighbors
November 26, 2022